QMS & Audit Manager
Location: Nottingham
Contract: Permanent
Shift Pattern: Full time, Monday-Friday
Recruitment Partner: Katrina Wuk
Who we are
No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.
About the role
We are seeking an experienced QMS & Audit Manager to lead our Quality Management System (QMS) and ensure the highest quality and compliance standards across our component and finished goods suppliers.
In this role, you will own the development, implementation, and continuous improvement of our quality systems, ensuring that every product bearing our brand meets the expectations of regulators and consumers alike. You will work cross-functionally with internal teams and external partners to embed a strong quality culture, proactively manage risk, and drive supplier performance.
This is a hands-on and strategically influential position within our growing skincare business — ideal for someone who enjoys both system leadership and direct supplier engagement.
Key responsibilities
Lead the design, implementation, and maintenance of the company's QMS in accordance with ISO 22716 (Cosmetic GMP), ISO 9001, and applicable regional regulations.
Develop, review, and control SOPs, policies, and quality documentation across R&I, manufacturing, and supply chain.
Drive continuous improvement through internal audits, CAPA management, and quality risk assessments.
Champion quality culture and provide training across teams to build awareness and accountability.
Establish and manage a supplier quality assurance framework covering raw materials, components, and finished goods.
Conduct supplier and contract manufacturer audits to assess compliance, GMP standards, and technical capabilities.
Develop supplier scorecards, track quality KPIs, and lead improvement initiatives.
Partner with Procurement and R&I in the qualification and onboarding of new suppliers and contract manufacturing partners.
What you'll need to have
Degree in Chemistry, Biology, Cosmetic Science, Engineering, or related discipline.
Minimum 5–8 years of experience in Quality Management, ideally within FMCG, beauty, or cosmetics manufacturing.
Proven experience auditing components and finished goods suppliers (ISO 9001, ISO 22716, GMP, or equivalent).
Strong knowledge of EU/UK cosmetics regulations (and FDA or other regional regulations desirable).
Experience implementing or managing digital QMS tools (e.g., MasterControl) is an advantage.
Excellent written and verbal communication skills; comfortable engaging with suppliers and senior leadership.
Highly organized, analytical, and solution-oriented with a continuous improvement mindsetExcellent IT skill and management of office tools in particular Excel, word, powerpoint.
Excellent interpersonal skills, flexibility and adaptability
Ability to work well on own and as part of a team
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.
Quality digital transformation experience
Our benefits
Retirement Savings Plan
Enhanced maternity/paternity/adoption leave pay
Discretionary annual bonus
Generous discount on our own brands and partner businesses
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
We have a great range of benefits in addition to the above that offer flexibility to suit you - go to no7company.jobs/working-here to find out more. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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