Closing date: 16 February 2025
Recruitment Partner: Matt Haywood - matt.haywood@boots.co.uk
Who we are
No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we’re innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.
About the role
Want to influence beauty brands with consumer understanding? An extremely exciting opportunity has arisen to join the No7 Beauty Company as a Consumer Insight Manager on a temporary basis, based in Nottingham on-site (London on-site considered). In this role you’ll work with our global beauty brands and innovators in the skincare, cosmetics and bath & body categories and supporting our progressive insights agenda.
- Using a customer/consumer first mindset, work with the Consumer Insight team to ensure consumer insight is at the heart of brand decision making, strategy and activation
- Capture, synthesise and communicate the reality of consumers behaviour, beliefs, attitudes and motivations; applying these insights to help develop our brands and world-class innovation
- As part of the Consumer Insight Team work on the development & delivery of brand learning plans and deliver insights projects in line with the brand’s objectives
- Utilising the suite of traditional and innovative insight & analytics software / tools available, working with rostered insights agencies and using new platforms & partners where gaps exist
- Partner with the brand marketing teams, play a key role in putting the voice of the consumer, their beauty needs and cultural context into campaigns development
- Working with product development teams, providing insights to feed the innovation & NPD pipeline; from foundational insights on trends, unmet needs & benefits through to research that validates the potential NPD concepts & the most compelling product claims
What you’ll need to have
- Synthesis & judgement – an aptitude for selecting, curating and synthesising different sources of data and ability to translate this into actionable insights & recommendations
- Analysis & interpretation – numerical acumen and ability to analyse & interpret complex data and to visual data / insight in a compelling and engaging way
- Communication & Storytelling - strong written & verbal communication, able to champion the voice of the customer, deliver insights backed by evidence, communicating & embedding insight
- Relationship building – an ability to build & maintain trusted insight partnering relationships with stakeholders, represent insight and ensure it is at the heart of decision making
- A forward-thinking mindset – an interest in using and seeking new insight techniques, tools & packages that make insights more impactful and efficient
- Insight & Research management – an understanding of working with 3rd party organisations/research agencies from briefing to delivery of insights
- A consumer/customer mindset - able to apply insights and research learning to brands/business/retail activities: consumer understanding, consumer & brand strategy, communication & campaign development, end to end innovation & NPD, development of beauty tech and digital delivery etc
- Collaborative team player and appetite to learn - willingness to develop and be proactive about your own development, contribute confidently to cross team activities
It would be great if you also have
- Experience of using in-house research tools & platforms for qualitative and quantitative research – or a high willingness to learn
- Experience of data analysis and visualisation tools ‘Q’, Power BI, SQL
- Experience of creative packages, video editing
- Beauty category or retail experience and/or knowledge
- Commercial understanding
- An understanding of brands and brand development principles
- An understanding of both tradition and digital marketing
Our benefits
- Retirement Savings Plan
- Enhanced maternity/paternity/adoption leave pay
- Discretionary annual bonus
- Generous discount on our own brands and partner businesses
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and much more.
We have a great range of benefits in addition to the above that offer flexibility to suit you - go to no7company.jobs/working-here to find out more. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
